Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Flower Preservations Ireland ("we," "us," or "our") in connection with your purchase of custom resin products from our online store ("Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. Ordering Process

1.1. Product Selection: You may browse our online store to select the custom resin products you wish to purchase.

1.2. Customisation: Upon selecting a product, you may have the option to customise certain features such as color, size, and design.

1.3. Order Placement: To place an order, you must provide accurate and complete information. By placing an order, you agree to purchase the selected product(s) at the specified price.

1.4. Confirmation: We will send you an email confirmation upon receipt of your order. However, this confirmation does not constitute acceptance of your order. Acceptance occurs only when we dispatch the product(s) to you.

1.5. Flower Replacement: We reserve the right to replace flowers as needed without prior notification. Additionally, the final product design may vary based on our artistic discretion following your initial approval.

1.6. Condition and Colour Correction: By choosing not to purchase the colour correction add-on, you agree that flowers will be preserved in the condition they were received, including any natural bruising, browning, or imperfections. All preserved flowers are subject to natural fading over time.

2. Pricing and Payment

2.1. Pricing: Prices for our custom resin products are listed on our website and are subject to change without notice. Prices exclude taxes, shipping, and handling charges, which will be added to your order total.

2.2. Payment: Payment for orders must be made in full at the time of purchase. We accept payment via credit/debit cards, PayPal, or other payment methods specified on our website.

3. Shipping and Delivery

3.1. Shipping: We will make reasonable efforts to ship your order within the estimated timeframe specified at the time of purchase. However, shipping times may vary depending on factors beyond our control.

3.2. Delivery: We are not responsible for any delays or damages that occur during shipping. Once the product has been shipped, it is the responsibility of the shipping carrier to deliver it to you.

4. Returns and Refunds

4.1. Return Policy: Due to the nature of this product outside of exceptional circumstances, the products sold are not eligible for refunds/returns. A considerable amount of time & material is used during the creation of these custom pieces & it would not be possible to offer refunds.

4.2. Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 14 days of receipt to arrange for a return and replacement.

4.3. Refunds: Refunds will only be issued for exceptional circumstances of defective or damaged products that cannot be replaced. Refunds will be processed within a reasonable timeframe and will be issued using the original payment method.

5. Intellectual Property

5.1. Ownership: All intellectual property rights in our custom resin products, including but not limited to flowers, designs, images, and logos, are owned by us or our licensors.

5.2. Use of Intellectual Property: You may not reproduce, distribute, or create derivative works based on our intellectual property without our prior written consent.

6. Limitation of Liability

6.1. Disclaimer: To the extent permitted by law, we disclaim all warranties, express or implied, regarding the quality, accuracy, or suitability of our custom resin products for any particular purpose.

6.2. Limitation of Liability: In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services or the purchase of our products.

7. Governing Law

7.1. These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles.

8. Changes to Terms

8.1. We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these Terms periodically for changes.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any updates or modifications thereto. If you do not agree to these Terms, please do not use our Services. If you have any questions or concerns about these Terms, please contact us at flowerpreservationsireland@gmail.com.